March 18, 2021

In-Prison Programs Coordinator (Termed Role)

About Root & ReboundRoot & Rebound (R&R) is a nonprofit reentry advocacy center whose mission is to restore power and resources to the families and communities most harmed by mass incarceration through legal advocacy, public education, policy reform, and litigation—a model rooted in the needs and expertise of people who are directly impacted. We work to build innovative, holistic, and creative solutions to solve the reentry crisis across California and the United States. We offer a strong work culture of supportive supervision and team-based collaboration, where people get to be challenged, receive ongoing professional development, and do impactful work.


Location: This position is 80% remote, and includes trips into R&R headquarters once/week (based in downtown Oakland) to scan and email incoming mail, print documents for mailing, and prepare mailings. A current staff member will provide access to our offices and support with initial tech needs during onboarding.


R&R has strong covid precautions and procedures to prioritize the health and safety of our staff, clients, and community members. When appropriate, based on the progression of the pandemic, this position will transition to an in-person position. Once the position is in-person, it will include one weekend trip per month to Central California Women’s Facility (CCWF) in Chowchilla, CA from early Saturday morning until Sunday evening.


Commitment: This is a termed, full-time non-exempt position, ideally beginning in late-April 2021, with a current end date of April 30, 2022. 


Position Overview: The In-Prison Programs Coordinator will help develop, facilitate, and enhance R&R’s in-prison reentry legal programs and reentry services for people in California state prisons and jails preparing to return home;  collect personalized resources for R&R’s in-prison program participants to help them fulfill their Reentry Blueprints, such as for housing, health, food and nutrition, family and children, community and social connections, financial wellness, employment, and job readiness, mental health, recovery support, and other social services; and assist in responding to calls and letters from R&R’s currently incarcerated clients.


The goals for participants of R&R’s in-prison programs include: 1) Building self-advocacy skills and knowledge for navigating barriers to reentry; 2) Developing a Reentry Blueprint, including connections to resources and services in the community tailored to individual needs; 3) Ensuring success in reentry while reducing the likelihood of re-incarceration; 4) Providing personal and leadership opportunities to become role models, mentors and leaders both in prison and in their communities; and 5) Offering long-term access to R&R as a reentry resource center. The Coordinator will assist in providing warm connections, strong referrals and resources to in-prison program participants and people reentering the community statewide. 


Duties & Responsibilities: With the support of the In-Prison Programs Attorney, Deputy Director of Operations, and the R&R team, the In-Prison Programs Coordinator role includes, but is not limited to, the following duties and responsibilities:

> In-Prison Programming:

  • Work with In-Prison Programs attorney to implement the Roadmap to Reentry program at CCWF:
    • For modified remote programming, support strong correspondence for in-prison program by processing incoming mail from program participants and assisting in responding to non-legal issues.
    • For in-person programming, work with In-Prison Programs Attorney to develop and revise training materials for and facilitate trainings at CCWF one weekend per month.
  • Connect participants to social service-related reentry organizations and relevant resources (i.e: public benefits, housing, food, etc.) before they are released, in order to ease reentry and reintegration challenges.
  • Keep program-related documents organized in our case management system.
  • Help create and implement plans for inside programs to continue after grants are completed, through participant leadership as Reentry Navigators.
  • Assist with building a comprehensive and sustainable alumni program for participants who wish to stay engaged in R&R’s service offerings after completion of the program.


> Operations

  • Support currently incarcerated clients calling Root & Rebound by answering questions, transferring to attorney-of-the-day, or sending resources and materials to them.
    • While remote, 25 hours per week
    • Once in-person prison programming begins, 16 hours per week
  • Provide clients and potential clients with a high-level understanding of Root & Rebound’s programs, services and resources in a courteous and warm manner
  • Be empathic, listening to needs, and identifying where/how Root & Rebound can help
  • Seek support and elevate customer/client support issues to manager, especially where there are questions or concerns about how to resolve an issue or whether/how R&R can help


> Reentry Support and Social Services Connections:

  • Leverage R&R’s existing in-prison curricula, social service referral lists, and cutting edge reentry planning resources, connect in-prison program participants to social services, reentry organizations, and relevant resources (e.g., public benefits, housing, food, etc.) before they are released to help them fulfill their Reentry Blueprints.
  • Develop social services tools and resources that will benefit all of R&R’s clients–with the goals of connecting people to quality resources and helping incarcerated people create reentry plans that include concrete personalized resources for housing, health, food and nutrition, family and children, community and social connections, financial wellness, employment and job readiness, mental health, recovery support, and other social services.
  • Based on needs addressed through the in-prison program, hotline calls, and prison mail, build out resources and internal best practices focused on communities to which in-prison program participants will be returning/paroling. 
  • Connect participants to all R&R programs and services.



  • Direct experience navigating reentry from prison or jail
  • Passion and unwavering commitment to work with incarcerated people and people in reentry
  • Proficiency in Microsoft Office and Google products (Gmail, Google Calendar, Drive, Docs, and Sheets)
  • Driver’s license and willingness to drive a rental car to and from CCWF one weekend per month.
  • Excellent time-management and communication skills
  • Strong organizational skills
  • Flexible, adaptable, and able to prioritize work given organizational and client needs
  • Ability to incorporate clear direction and supervision
  • Team-based and collaborative approach to work
  • Zealous advocate with strong problem-solving skills
  • Responsible and reliable with a positive and humble attitude
  • Strong work ethic with proactive initiative to design creative solutions for clients
  • Creative, enthusiastic, and willing to learn and try new things


Compensation & Benefits: This position is a full-time, non-exempt position with an hourly wage at $26.44. The position includes employment benefits including medical, vision, and dental care; three weeks of paid time off per year plus holiday closures; and ongoing professional development opportunities.


Application Instructions: To apply for this position, please send a resume and cover letter, in an email to Jamie Popper, In-Prison Programs Attorney, at [email protected]. Applications will be accepted on a rolling basis. No phone calls, please.

Root & Rebound is an equal opportunity employer and strongly encourages applications from all qualified individuals including formerly incarcerated and/or system-involved individuals, people of color, persons with disabilities, ethnic and religious minorities, women, and lesbian, gay, bisexual, transgender, and gender variant individuals.

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